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Customer care

How can we help?

We help Zimbabwean shoppers use a South African address, track packages, review invoices, and arrange delivery home.

Before you contact us

  • Include the email on your MySA account and your MySA Box number if you have one.
  • For a package question, include the store, tracking number, or delivery name.
  • Never send your password, full card number, CVV, or one-time sign-in code.

You can also review the Privacy policy and Terms of service.